RETURN POLICY
Black Canyon Art Gallery will accept returns under certain conditions:
1. If it is returned within one week from the date of being received
2. If it is in sellable condition.
3. If it was a mistake made on our part.
4. If you do not like the product you ordered, you will be
refunded the merchandise total but not the shipping–and you will be
responsible for the shipping to return the item(s) back to us.
DAMAGED PRODUCT POLICY
Greg Olsen Gallery will accept responsibility for damaged product if
there was damage done while shipping--- if certain conditions are
followed:
1. Do NOT throw away the original box and contents. UPS will need everything that was shipped to you.
2. After we are contacted–we will contact UPS and they will
come back to your residence for a pick up. Once again–they MUST have
all original contents and it must be taped back up and ready for pickup.
3. Contact Olsen Gallery & Gifts as soon as the merchandise
arrives. If it is a gift–PLEASE open the box to make sure it was not
damaged–and let us know if it is. No merchandise will be accepted for
return after a 2 week period. Our phone number is 208-895-0357.
4. We will ship you another item to replace the damaged one as soon as all paperwork is in order.